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Privacy Policy

Privacy Policy - RJB COACHING POINT

Privacy Policy

At RJB COACHING POINT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect

  • Personal Information: Name, email address, phone number, and other details provided during registration or admission.
  • Payment Information: Only processed via secure payment gateways. We do not store credit/debit card, UPI, or net banking details on our servers.
  • Usage Data: IP address, browser type, device type, and pages visited on our website.

How We Use Your Information

  • To provide coaching and educational services.
  • To process your admission, enrollment, and payments.
  • To communicate important updates, schedules, and notifications.
  • To improve our website, courses, and student experience.

Payment Gateway & Government Compliance

We ensure that all online transactions made on our website are processed through secure and government-approved payment gateways.

1. RBI Guidelines Compliance

  • All payment gateways integrated with our website comply with the Reserve Bank of India (RBI) rules and regulations.
  • We follow two-factor authentication (2FA) and tokenization norms for secure transactions.

2. Data Protection & Privacy

  • Your payment details are not stored on our servers.
  • Data is encrypted and protected under the Information Technology Act, 2000 (IT Act) and applicable amendments.

3. NPCI & UPI Regulations

  • For UPI payments, we comply with National Payments Corporation of India (NPCI) guidelines.

4. Fraud Prevention & Monitoring

  • Transactions are continuously monitored for fraud detection.
  • Suspicious transactions may be blocked or reported under Indian cyber laws.

5. Refunds & Disputes

  • Refunds (if applicable) follow our Refund Policy and RBI settlement norms.
  • Disputes will be handled under Indian jurisdiction.

6. User Responsibility

  • Do not share your OTP, UPI PIN, CVV, or passwords with anyone.
  • RJB COACHING POINT never asks for sensitive payment details through calls, SMS, or emails.

Sharing of Information

  • To comply with legal obligations.
  • With trusted service providers (such as payment gateways) for transaction processing.

Data Security

We adopt industry-standard practices to protect your personal information, including SSL encryption and secure access protocols.

Your Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.

Changes to This Privacy Policy

RJB COACHING POINT reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 support@rjbcoaching.in
🌐 www.rjbcoaching.in

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Disclaimer: RJB Coaching Point respects your privacy and strives to protect your personal information. While we follow standard practices, we do not guarantee absolute security against unauthorized access or misuse. By using our website, you consent to our privacy practices. External links, if provided, are outside our control and we are not responsible for their content or privacy policies.